Aims

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service aims:

**

Ripon CAB has been involved with a large number of high profile campaigns. For example, we have campaigned to make changes to the tax credits system, improve consumer rights, protect tenants’ deposits and reduce health costs. We pass our clients’ experiences on (anonymously) to our national organisation, Citizens Advice. Look at some of the reports they produce here.

One of our current campaigns is about benefit simplification.

We think that the tax credits and benefits system should be fairer, and easier to understand. Some of our suggestions are being put into practice. Read a report written by one of our staff here, which was published by the Government. Read what the Government minister had to say about it here.

 

Get involved

If you have experienced a problem which you think we should be campaigning about, get in touch. We are always happy to support people who want to share their stories with the media or have their ideas raised with policy-makers. However, if you want, you can be totally anonymous.