The Citizens Advice service aims
to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively
and equally
to exercise a responsible influence on the development of social policies and services, both locally and nationally.
We talk to MPs, councillors and civil
servants to make sure they know how their policies affect Ripon people. We are
completely independent of any political party.
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Ripon CAB has been involved with a large
number of high profile campaigns. For example, we have campaigned to make
changes to the tax credits system, improve consumer rights, protect tenants’
deposits and reduce health costs. We pass our clients’ experiences on
(anonymously) to our national organisation, Citizens Advice. Look at some of
the reports they produce here.
One of our current campaigns is about
benefit simplification.
We think that the tax credits and benefits
system should be fairer, and easier to understand. Some of our suggestions are
being put into practice. Read a report written by one of our staff here,
which was published by the Government. Read what the Government minister had to
say about it here.
If you have experienced a problem which
you think we should be campaigning about, get in touch.
We are always happy to support people who want to share their stories with the
media or have their ideas raised with policy-makers.
However, if you want, you can be totally anonymous.